Frequently Asked Questions

We have answers to all your questions, however silly it may sound

1.  Who We Are
2.  Online Branding
3.  Web Design & Development
4.  Digital Marketing
5.  App Development
6.  Fees & Payments

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1. Who We Are

Is WeWrite Group a local or international firm?

WeWrite Group is a Ghanaian digital marketing firm, but we work with many international brands. Our office is located in Accra Ghana.

What types of clients does WeWrite Group work with?

We offer a great deal of experience working with clients in many different industries, both B2B and B2C. From large global corporations to FMCG and healthcare companies to service providers and small startups and everything in between, we have a wealth of experience.  We know how to leverage our experience to the challenges and budget you have on your plate.

Who works at WeWrite Group? What’s the team like?

Our expert team is comprised of professionals with years of brand, Web Services, digital marketing and sales expertise. These professionals have developed valuable relationships in many unique industries. Each member of our team brings their own personality, skills and assets, to deliver marketing and sales results that impress on every level. Additionally we have developed a network of strategic partnerships and agencies to assist in executional efforts, enabling WeWrite Group to be a single-source provider.

How does WeWrite Group work with new clients?

When you engage WeWrite Group, it usually starts with a phone call or a meeting to discuss your objectives and how we might be able to help. If there is a good fit between us, and your company wants to move forward, the discovery process begins, where we ask for background information and additional project details, and agree on a statement of work and a project budget.

Does WeWrite Group respond to RFPs (Requests for Proposals)?

Yes, WeWrite Group does respond to RFPs if we feel that the project matches up with our skills and experience.

2. Online Branding

Why does my online brand matter?

Online, people are impatient and used to having choice, and lots of it. On average people will give a website just under 3 seconds to prove it’s got what they’re looking for before moving on. If they aren’t attracted to your brand, can’t find what they’re looking for or simply lose their patience on your site you’ve lost them to a competitor.

For this reason it’s vital to have a strong brand image that represents your business and makes clear what you do. We’re passionate about helping businesses see where they’re going wrong and helping them build strong, successful brands.

Is the logo the same as the brand?

A brand is not just a logo. A brand also isn’t just what you (your business) look like visually, it encapsulates who you are, what you stand for and how you behave, which will in turn determines the public’s perception of you.

How does your logo design process work?

During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work.

Our logo design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs.

How long does it take to brand my company?

Branding can take as quickly as 1 month to complete. Generally, each project takes 1-4 months and can carry on for 12 months or more depending on the complexity of the project. Business owners are required to be involved with the process because our approach is very collaborative.

What kind of files will you provide?

Basically any file type you will ever need! JPEG, EPS/AI, PDF and PNG is provided for logos. Working files however will not be provided unless specifically requested for specific purposes.

3. Web Design & Development

How long does it take to build a website?

Once we have all the content (text and images), it should take 8-12 weeks for us to design and build a typical, small scale website of 8-10 pages. But this could vary depending on the kind of content and functionality you want your website to have. The most time consuming phase of any web project is collecting and writing the content.

How much do you charge for website design / development

The cost depends on several factors, including but not limited to; whether or not you are on retainer; what functions you would like for your website to perform (sell product, collect data, play audio/video, etc); whether you need content assistance or not; and other factors. Regardless of your need or level of readiness; whether you need a new website or need to upgrade the one you have; we provide the best value for your money.

Do you provide domain names and hosting services?

Yes! We offer some of the most affordable and reliable web support services in the industry. Our domains start at just $9.99 per year, and hosting at less than $3 per month. Sign up for your FREE account today, and grab your domain before someone else does!

Do I have to have a website in order to get a domain name?

No, a domain name and website are two independent processes that are merged to form your Internet presence. Your domain name (your www) can be obtained from any company that sells them, WeWrite Group included. It is a good idea to purchase your domain name as soon as you know what your company name will be, whether you are ready to build your website or not. Once you decide to build your website, your webmaster can help you attach the domain to your website through the DNS (domain name server) settings.

Are your websites mobile-friendly?

Yes. Every website we have built since the company’s inception has been mobile-friendly. The method we use to achieve this is known as responsive design, which ensures that the website works well on a wide variety of screen sizes, from smartphones and tablets through to small and large desktop monitors.

4. Digital Marketing

Can I try your services before investing any money?

Yes! We offer a FREE initial consultation during which we provide actual advice and strategy for your business or idea.

What type of digital marketing can you provide for my business?

We are a full-service digital marketing firm. The type of digital marketing we recommend for your business is determined by a variety of factors, including, your target audience, the services you offer, your budget, your capacity, your competition and other variables.

How soon will I see results from the digital marketing efforts?

Marketing is a process that takes time to bear fruit. You will see some immediate results from practicing proven digital marketing-friendly business tactics that we recommend. Over a period of weeks, months and years, you should experience a steady increase in customers, sales and profits as your marketing, advertising, sales and customer service efforts are increasingly synergized.

Why do your marketing services work better than that of other companies?

Our marketing strategies work because besides targeting customers, we also target important marketing metrics; including, improving your conversion on sales efforts; lowering the acquisition cost for customers; increasing the customer life-time values; and last but not least, ensuring that your service is ready for prime time.

What if I like what you offer and would like to move forward?

First, schedule your FREE consultation, which can be done in person or by phone.  If you are satisfied that there is a match between your needs and our services, we offer two types of service plans, retainer-based, and flat-rate. We jointly decide which works best for you based on your need, timeline and budget.

5. App Development

I am a non-technical person who wants to build an app. How can you help me?

Just drop us an email with what you are thinking, and our sales team will help you to define a flow of the system; which will be followed up by development of a product.

What platform should we target? iOS / Android or both?

With the growing popularity of both iPhone and latest Android smartphones, we recommend to launch the product in both the platforms.

Should I have website with all features same as application?

It is not mandatory to have website with same features as application. You can target app development first with one page website. On getting more traction, you can have responsive website with features same as application.

Can I review the code during the development process?

We do not provide source code before payment completion to protect our rights. We can still give you image of one or two coding chunks to make sure that you are happy.

Would you take care of my application once it gets live?

Yes, we provide free support period once app goes live. After that, we provide paid support at very nominal rates.

6. Fees & Payments

How does WeWrite Group determine a project’s costs and fees?

WeWrite Group can develop a proposal based on an hourly arrangement, project fee and even a retainer agreement. Note: Any expenses are estimated and agreed to.

How long is a quote valid?

Every price quotation or service estimates that WeWrite Group gives will remain valid for up to two months.

How can I pay for your services?

We have made it extremely easy for you to make your payment and get started. You can use your credit card; use your PayPal account, or pay with a company check. You can also pay directly into our company bank account or Mobile Money Wallet.

Can I split my payments?

Yes, you can, but we will require you to pay at least 60% of the service fee before we commence. You will however have to pay balance within a week after delivery of service.

How do I pay money to WeWrite Group if I am outside Ghana?

You can pay with PayPal, World Remit or to our bank account using a swift code which will be provided upon request.

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